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Airport Information
We update all flight arrival times when a correct flight number or tail number is provided, but the update is only as reliable as the information we are provided by the Airline or passenger(s).
Colorado Springs Airport – You may request the driver to meet you at the bottom of the escalator at baggage claim or you may call the office at 719-634-8119 or the driver’s cell phone that you were provided, and the driver will then meet you outside at the first island.
Denver International Airport - Due to Restrictions, Denver International Airport does not allow any chauffeurs to meet their clients at the baggage claim area. We are allowed to provide curbside assistance on the baggage claim level, (Level 5, Island #1) and we are only allowed to wait up to 10 minutes. Keeping this in mind, if you follow these easy steps, they will make this process virtually painless. Once your plane arrives at the gate, you will proceed to the train taking you the main terminal (baggage claim) where you have the following options to assist you in dispatching your vehicle to the baggage claim level, which in turn will greatly reduce your wait time outside of the airport terminal.
1. If your luggage has been checked, proceed to the appropriate baggage carousel listed on your travel documents given by the airline. After you have collected your baggage, call DDG Classic Limousines at 719-634-8119 or the driver’s cell phone that you were provided, to inform the dispatcher of your current status. The dispatcher will then direct the driver to the door shown in the diagram below. This process will take approximately 10 min for the vehicle to arrive at the door specified on the diagram. Example: Carousel 16 - Door 506.
2. If you only have carry-on luggage, call DDG Classic Limousines at 719-634-8119 or the driver’s cell phone that you were provided, before taking the train to the main terminal. The dispatcher will direct you to the appropriate door when you arrive at the main terminal. Your car will be staged and there should be no wait time incurred.
3. You do not have a cell phone or do not wish to stop and make a phone call? No problem. Once you have arrived at the main terminal, proceed to the baggage claim area and collect your luggage. Proceed outside to the limo or Taxi kiosk on the first island and inform the attendant that you have a car reserved with DDG Classic Limousine. The attendant will radio the "Holding Lot" and they will release the vehicle to come to Level 5 to pick you up. This process takes between 5-10 minutes depending on traffic.
Flight Delays - We will charge $40.00 per hour standby rate if a plane is more than 30 minutes late and we were not contacted prior to departing to the airport to greet you. (Colorado Springs Airport – 30 minutes before original arrival time. Denver International Airport – 2 hours before original arrival time)
No Shows - On all airport arrival reservations you will be considered a no-show after 45 minutes (60 minutes for International Arrivals requiring Customs Clearance) past your flights arrival time. If you have not met your Chauffeur or contacted DDG Classic Limousines Inc by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting DDG Classic Limousine Inc at 719-634-8119.
Additional Stops - Requests for additional stop(s) on Airport Transfers will be charged $10.00/stop. Stops are a maximum of 10 minutes.
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